“There is nothing more difficult to take in hand, more perilous to conduct, or more uncertain in its success, than to take the lead in the introduction of a new order of things. For the reformer has enemies in all those who profit by the old order, and only lukewarm defenders in all those who would profit by the new order, this lukewarmness arising partly from fear of their adversaries … and partly from the incredulity of mankind, who do not truly believe in anything new until they have had actual experience of it.”
– Niccolo Machiavelli
Photo credit: nanagyei
Robots Need Work 
Great quote, Steve. I’m really enjoying your reflections (and snark) as you lead change. And I believe that you are. Keep it coming.
Everywhere I turn, i see signs that my next few months are going to be …interesting. Now even Niccolò Machiavelli is chiming in.
One of my favorite quotes. The poignance of the incredulity of people who won’t value a transformation until they have had the **experience of it** is classic. So many potential touch points to L&D.